Rules and Regulations

(Revised 10/01/07)

 

THE FOLLOWING GUIDELINES HAVE BEEN CREATED TO MAXIMIZE OWNER BENEFITS.

 

RESERVATIONS

 

For each timeshare interval that you own, you may request occupancy reservations for a maximum of seven (7) consecutive nights in the season and unit type designated in your membership agreement, and you may book up to two (2) years to the day (which we highly recommend).

                        All reservation requests (Member Week Reservations, Bonus Time Reservations, RCI Space Bank Requests) may be made by calling, writing a letter, e-mailing or faxing your request to the Reservations Department at 1-800-262-5077 toll free, 1-530-544-3617 fax.  A written Reservation Request and a signed rental contract are required to put your member week into the Stardust Vacation Club Rental Program.

If you own either of the two (2) Stardust “fixed weeks”, either Christmas or New Year’s week(s), a reservation will automatically be made for your Home Resort each year.  You will need to let us know, in writing, if you wish to rent or Spacebank your week(s) with RCI instead of automatically coming to your Home Resort.

Send your reservation requests by one of the following:

Toll Free:  800.262.5077

E-mail:  res@stardust-tahoe.com

Fax:  (530) 544-3617

Mail: 

Stardust Vacation Club, Inc.

Attn:  Reservations Department

4061 Lake Tahoe Blvd.

South Lake Tahoe, California 96150

 

Reservation requests will be accepted up to two (2) years in advance, but you must reserve at least forty-five (45) days prior to the first night of the requested timeshare reservation.  Remember,

your timeshare week goes from Sunday to Sunday.  Since reservation requests are handled on a first-come, first-served basis, the more advance notice you give, the more likely it is you will receive the reservation date(s) you are requesting.  If your reservation request is received when there is no longer any availability in your season and/or unit type, you will forfeit your usage for that particular year.  You can contact Stardust Reservations to see if we can still Spacebank a week with RCI, but if you’ve waited too long to make a reservation in a given year, it might not be possible.  Unused occupancy cannot be carried over or accrued from one year to another through Stardust.

Reservations made in person will receive immediate confirmation.  All others reservations will be sent  a reservation confirmation within ten (10) to fourteen (14) days of receiving your reservation request.  All reservations must be confirmed in writing by the Reservations Department before it is valid.  If you are a “fixed week” owner (i.e. Christmas or New Years), confirmation of your week will be sent out automatically two (2) years in advance.

LOTTERY RESERVATIONS

FOR HOLIDAY OR SPECIAL EVENT WEEKS

ONLY written requests will be accepted for Holidays and high demand weeks that may require a lottery.

 

In an effort to be fair to all of our Members, your Board of Directors has adopted a reservation policy regarding Holiday Weeks such as 4th of July and Special Event Weeks such as Hot August Nights where there is high demand.  So with fairness being the goal, the following lottery procedures have been established for certain unit types where supply is limited:

  • a) All qualified reservation request(s) will be placed into a lottery, with no one request having an advantage over any other. The winner(s) name(s) will be drawn from a bowl by an unbiased Member (one who is not requesting a reservation in the time period being drawn). Records of the drawing will be kept for three (3) years.
  • b) The first possible reservation date is two (2) years in advance of the check-in day of the Holiday or Special Event Week you are requesting. As with all reservations, please submit your request(s) in writing. Your reservation request(s), for lottery only, will be accepted if they are received no earlier than (1) day prior to the first possible reservation date and no later than two (2) days after the first possible reservation date. We will then put all qualified reservation requests together for the above-mentioned drawing.
  • c) This policy only relates to the following seven (7) Unit Types, each of which are limited supply: Penthouse (1 Unit), V.I.P. (1 Unit), Moongate (2 Units), Stardust (4 Units), Solar (1 Unit), Astro (2 Units) and Starlite (2 Units). It does not apply to the “fixed” holiday weeks of Christmas and New Years, since those are owned outright.

MORE RESERVATION INFORMATION

 

If you are a member of RCI and you intend to exchange your week(s) through RCI, please consult your RCI Directory and membership materials for the trading rules, which govern reservation exchange requests with them.

If you intend to have a guest use your reserved timeshare week(s), you must inform the Stardust Reservation Department in writing.  Please indicate the name, address and phone number of the guest(s) being authorized to occupy your week.  The rules and regulations apply to all guests occupying any unit at the Stardust.  Members are responsible for any and all damages caused by their guest(s) to the unit and/or property.

You may cancel your reserved use period, without penalty, by giving notice to the Stardust Reservation Department at least fourteen (14) days prior to check-in time on the first day of your reserved use period.  The Stardust will make every effort, but cannot guarantee that you will be able to reserve another use period in that same year.

If you fail to cancel your reservation at least fourteen (14) days prior to check-in time, you shall be considered to have used the entire use period for which the reservation was made for that year.  Remember, you may not accrue or carry over unused time from one year to another (except through RCI).  If you do not check-in on the first day of your week(s), your reservation will be canceled unless other arrangements have been made.  If you are unable to meet your scheduled check-in time, please call the Front Desk, (530) 544-5211, and advise them of your estimated arrival time and/or day to hold your unit.  Your reservation request will not be confirmed nor will occupancy of an assigned unit be permitted if you are delinquent in the payment of any amount owed to the Association, or if your use rights have been suspended by the Board for any reason.

MAXIMUM OCCUPANCY

 

The Maximum overnight occupancy of the various unit types is as follows:

            Unit Type “A” Satellite           -Maximum Occupancy 3;                  Privacy 2 Persons

            Unit Type “B” Galaxy -Maximum Occupancy 4;                  Privacy 2 Persons

            Unit Type “C” Starlite            -Maximum Occupancy 4;                  Privacy 2 Persons

      Unit Type “D” Moongate       -Maximum Occupancy 6;                  Privacy 4 Persons

            Unit Type “E” Stardust          -Maximum Occupancy 6;                  Privacy 4 Persons

            Unit Type “F” Penthouse      -Maximum Occupancy 8;                  Privacy 6 Persons    

            Unit Type “G” Astro               -Maximum Occupancy 4;                  Privacy 2 Persons

            Unit Type “H” Comet -Maximum Occupancy 4;                  Privacy 2 Persons

            Unit Type “I” Sun                    -Maximum Occupancy 3;                  Privacy 2 Persons    

Unit Type “J” V.I.P.                -Maximum Occupancy 6;                  Privacy 4 Persons

            Unit Type “K” Solar               -Maximum Occupancy 4;                  Privacy 2 Persons

CHECK-IN AND CHECK-OUT

Check-in time is 4:00pm local time on Sundays for your reserved timeshare week(s) and check-out time is 11:00am local time on the day ending of your reserved timeshare week(s).  All members and exchanges will be required to sign a registration card and have a valid identification and credit card.

At check-in you will be given an inventory list for your approval.  Missing or damaged items at check-out will be charged to you.  In the event any items become damaged, unusable or missing from your assigned accommodations, please report such occurrence immediately to the Front Desk so that a replacement can be made.  When you or your guests check-out, any damage or loss not indicated on your inventory list will be billed directly to you.

 

 

PROJECT PERSONNEL

 

The Managing Agent has employed personnel who are responsible for all duties necessary to make your stay at the Stardust pleasant and comfortable.  All employees at the Resort are under the sole direction of the Managing Agent, and during working hours, shall not be diverted to the employment of any Member.  Complaints regarding employees and requests by Members for employee assistance must be made through the Resort Manager.  Management seeks and welcomes suggestions and/or critiques.

PERSONAL ITEMS/STORAGE

 

Each member is responsible for their personal items brought into the Resort.  Personal belongings shall not be stored on the premises other than in your assigned unit.  Neither the Managing Agent nor the Association are responsible for any personal items left by you or your guest(s) at check-out; however, items left, if found, will be placed aside, or forwarded  to you by making arrangements with the Resort Manager and/or Front Desk personnel to do so.  Lost and found items are only kept for thirty (30) days.

POLICY CHANGES

 

The Association has the authority to amend the Rules and Regulations as circumstances may require.  In the event the Managing Agent determines that the reservation procedure provided in these Rules and Regulations are unmanageable or unfair to Members, the Association may, by amendment to the Rules and Regulations, revise the conditions, restrictions and limitations as the Association deems necessary under the circumstances to assure a manageable and fair system for use by Members.  Your input will always be welcomed.

CARE OF INTERIOR FURNISHINGS AND EQUIPMENT

Whether you or your tenants use your assigned accommodation, you, as a Member are responsible for any missing or damaged items to the accommodations and its furnishings other than

normal wear and tear during your week(s).  Any charges for damages or loss will be added to your bill at cost plus a ten-percent (10%) service charge at check out time, or will be billed directly to you.  Non-payment of such a charge will be cause for suspension of use privileges until such charge has been paid.  You should report any damage or deterioration to the Resort Manager.  You and your guest shall be responsible for removing your personal property from your assigned accommodation at check out time.

APPLIANCES

 

A copy of the manufacturer’s instructions for operation of appliances will be found in each unit.  Appliances should be used in accordance with these instructions.

GUESTS

You may permit another person to occupy your unit during your week(s) without charge by the Association.  You may invite others to share occupancy of your unit, provided that the maximum allowable occupancy limit for the unit is not exceeded.  You may not permit another person to occupy your unit reserved for Bonus Time unless you are present during such Use Period.  The Manager will not give access to any unit to such user without permission from the Member in whose name there is a confirmed reservation.  If you intend that a person other than yourself is to use your week(s) or to accompany you during your stay, you inform the Manager prior to the first day of your stay. Your guest will be subject to all the rules and regulations in place at the resort.  Please indicate the name, address, and phone number of such person(s).  When checking in, your guest will be asked to show proof of identification, sign a registration card, and provide a credit card.  You may permit persons under eighteen (18) years of age or occupy your use week unit under the circumstances that he/she/they are accompanied by you or a guest twenty-one (21) years of age or older.

BUILDING MODIFICATIONS

 

No structural changes, reorganization or removal of furniture, wall hangings, or floor covings or redecorating of any type within the assigned accommodations or other areas of the Resort shall be permitted to be made by any Member.

PASS KEY

 

The Manager has a pass-key to all units.  In case of emergency, the Manager or his employees may enter your unit, and if you are unaware of the entry, shall notify you as soon as it is reasonably possible.

MAID SERVICE

 

Full maid services are provided three times weekly.  However, you may obtain clean towels in between cleanings by contacting the Front Desk.  Members are responsible for all other housekeeping, which they may require during their week(s).

The five hour period between check out time and check in time is reserved exclusively for the cleaning, inventory, repair and maintenance of the unit by the housekeeping and maintenance personnel.  This service is part of the maintenance responsibility of the Managing Agent, the costs of which are covered by your annual Maintenance Fee.

The washing of dishes is the sole responsibility of the member occupying the unit. A fee will be charged for any dishes left dirty.

Additional housekeeping services are available by contacting the Front Desk. A charge for additional housekeeping service will be made and must be paid prior to your departure.

SAFETY AND HEALTH RULES

 

No dangerous or unlawful substance may be kept or used on the premises.  Obnoxious, unlawful, or offensive activities are prohibited.  The Managing Agent reserves the right to establish specific rules governing such potentially loud or disturbing activities as use of musical instruments, stereos, record players, radios, TV or late-evening entertaining, if it determines that there is a need to do so in the best interest of all the Members.  Good judgment and thoughtfulness for others should always be used when engaging in such activities. In addition, you are requested to monitor your children’s activities so that they do not disturb other Members and guests.

RULES PROHIBITING SMOKING WITHIN THE TIMESHARE FACILITY

No member, guest, permitted user or exchange member shall smoke inside any timeshare unit

Smoking is prohibited inside any timeshare unit, offices, employee areas, or any other enclosed area or within 20 ft. of any structure.  All cigarette debris shall be placed in designated receptacles provided by the resort.  This prohibition shall apply to all members, guests, permitted users or exchange members and employees of the resort.

Any violation of this provision shall be subject to a $250 fine plus the cost of any clean-up including, but not limited to, the cleaning (or replacement) of linens, drapes, carpets, and the like. 

The member shall be responsible for the payment of said fine in connection with the members conduct and said member’s guests and permitted users.  The association shall assess the exchange member for any violation of this rule by said exchange member. 

PETS

 

No animals or pets of any kind are allowed in any unit or upon any portion of the Resort.  We love pets too, but these are luxurious suites. If anyone is caught with a pet on premises, or if

damage is caused by a service animal, a fine of $250 plus the cost of any clean-up including, but not limited to, the cleaning (or replacement) of furniture, carpets, drapes, linens and the like will be imposed.

CONTROL OF CHILDREN

 

Members shall be responsible for the conduct of their children and of children of their guests, insuring that their behavior is neither offensive to any occupant of the Resort nor damaging to any portion of the Resort.  Children will not be permitted to play in walkways, parking areas, or lobby.

APPEARANCE OF RESORT PROPERTY

 

No sunshades, awnings, or other similar devices may be used on any balcony or terrace.  Draping of any article, including towels, swimsuits, etc., in the patio areas or otherwise is not permitted.  Remember that you have free use of washers and dryers.

SOLICITING

 

No commercial soliciting is permitted, whether within a timeshare unit or the common area, at any time by any Timeshare Member, guest exchange user, or member of the general public. We intend that all of our owners and RCI exchanges enjoy their privacy and quiet times. 

ANNUAL MAINTENANCE FEES AND PROPERTY TAXES

 

Annual Maintenance Fees and Property Taxes are due and payable on January First (1st) of each year.  Maintenance Fees and Property Taxes must be paid whether or not the Member actually utilizes his unit or takes part in the exchange program in any given year.  Reservations will not be accepted through our Reservations Department if there are any monies due, no matter the amount.  These are the monies that support your Resort.

Late charges and interest shall be levied by the Association against all Members who pay their Annual Maintenance Fees, Property Taxes, or Special Assessments in an untimely manner.  Article 6.1 of the Declaration requires that the Association “levy, collect and enforce Assessments against    Members in the manner provided in Articles V and VI” of the Declaration.  Article 5.5 of the Declaration states that Annual Maintenance Fees, Property Taxes, or Special Assessments be paid in a lump sum.  Therefore, pursuant to the powers and authorities vested in the Association, the following charges shall be levied against Members, to wit:

  • a) Annual Maintenance Fees and Property Taxes are due and payable January First (1st) of each year. Maintenance Fees and Property Taxes must be paid whether or not the Member actually utilizes his/her unit or takes part in the exchange program in any given year.
  • b) Annual Maintenance Fees & Property Taxes not paid sixty (60) days after the due date, are delinquent as of that day. Delinquent Assessments are subject to the following charges and restrictions:
  • (i) Delinquent Assessments are subject to a forty dollar ($40) late fee. Property Taxes are subject to ten percent (10%) penalty
  • (ii) Interest shall accrue at the rate of ten (10%) per annum from the due date, until the delinquent assessment is paid in full.
  • (iii) The delinquent Members use right and voting rights are suspended until the Annual Maintenance Fees, Property Taxes, and other Assessments, and all related charges are paid in full.

The aforementioned charges are in amplification of and not limited upon the powers of the Association to enforce Member’s obligations under the Declaration.

USE OF SWIMMING POOL

 

Pool hours and rules are posted at the pool. Use of the pool is solely at your own risk.  No lifeguard will be duty.  Children twelve (12) years of age or under shall not be permitted in the pool area unless accompanied by an adult.  Pool hours are subject to change at the discretion of the Managing Agent.  Any person violating any of the pool rules will be refused use of the pool.

 

BONUS TIME USE

 

Subject to availability, you may be entitled to occupy your specific unit type during one or more additional time periods.  Bonus Time may be available if time has not been reserved by other Timeshare Members entitled to reserve Regular use.

There is no minimum notice period.  Reservation requests for Bonus time will be considered if received eleven (11) days or less in advance of the first night of the request visit.  Bonus Time reservation request are confirmed on a first-come, first-served basis.  Bonus Time will be limited only to space-availability but can be guaranteed only for four (4) consecutive nights, subject to availability.  Members may request that confirmed Bonus Time reservation be extended for additional and successive one (1) day and night periods (from check out time on the last day of the original or any extended Bonus Time Period to check-in on the next succeeding day) provided such

request is made not more than twenty-four (24) hours in advance of check-in time on the date sought for the extension.  Bonus Time does not affect any other entitlement you may have to occupy your unit.  Your guests can occupy your unit during Bonus Time if you accompany them personally.  You may occupy a Unit as Bonus Time as often as you like, subject to availability.

You will be charged a daily rental rate for Bonus Time in accordance with the current rate schedule adopted by the Board of Directors.

The Association will deposit all revenues generated from Bonus Time into its general account to help defray the maid and unit costs for the use of Bonus Time.

Your Bonus Time reservation request will not be confirmed (a) if you are delinquent in the payment of any amounts owed to the Association, or (b) if your rights as a Timeshare Member have been suspended by the Board of Directors.

If you cancel your Bonus Time reservation at least twenty-four (24) hours prior to check-in time, there is no penalty.  If you cancel your Bonus Time reservation less than twenty-four (24) hours prior to check-in time, you will be charged the daily Bonus Time rental rate for the nights reserved or two (2) nights, whichever is less.  You can make Bonus Time reservations for time not included in your season.

PREMIUM BONUS TIME

 

During lower occupancy periods more rooms are available.  Owners now have the option of renting additional rooms at Premium Bonus Time.  Owners/Co-Owners must be occupying one (1) unit.  Premium Bonus Time reservations may be made four (4) days prior to the desired arrival date, subject to availability.  There will be a ten dollar ($10) surcharge per room, per night above the regular Bonus Time rate.  Owner/Co-Owner is responsible for all charges and/or damages in all units, if any.

ENFORCEMENT OF THE RULES AND REGULATIONS

 

The Board of Directors expects all Timeshare Members and their guest(s) to adhere to the requirements set forth in the Rules and Regulations and the Declaration.  To assist the Board of Directors in the enforcement of the provision of these two (2) documents, the Board has delegated enforcement authority to the Managing Agent and the Resort Manager.  Any Timeshare Member or guest who has been advised by the Manager that they are in violation of the Rules and Regulations or the Declaration will immediately cease and desist that activity.

If any Timeshare Member or his/her guest, after being notified by the Manager that they are in violation of the Regulations, fails to comply with the Manager’s direction, the matter will be referred to the Board of Directors for consideration of the assessments of penalties by reason of such person’s non-compliance.  The Timeshare Member against whom such action is proposed to

be taken, has the right to appear before the Board of Directors as its next regularly scheduled  meetings to contest such action, all as provided in the Bylaws and the Declaration.

PARKING

 

There is sufficient parking for one (1) vehicle per unit; however, we do not have parking for boats, trailers, or RV’s.  There are several marinas in town that provide moorings for rent.

FAILURE TO VACATE

 

If you fail to vacate your assigned accommodation at the end of your week(s), or otherwise use or occupy the accommodation during a period other than your week(s), or prevent another Member from using or occupying an accommodation during such other Member’s reserved week(s), you shall be subject to any and all of the following remedies:

  • (a) Immediate removal, eviction or ejection from the accommodation wrongfully occupied;
  • (b) Be deemed to have waived any notice required by law with respect to any legal proceedings regarding your removal , eviction or ejection (to the extent that such notices may be waived under California Law):
  • (c) Be deemed to have designated Managing Agent or Managing Agent’s employee to remove and hold your baggage and other personal property from the accommodation wrongfully occupied;
  • (d) Reimburse the member or person(s) otherwise entitled to use the accommodation and the Association for all costs and expenses incurred by him as a result of your conduct, including but not limited to cost of alternative accommodations, travel cost, court costs, and responsible attorney’s fee, incurred in connection with removing, evicting, or ejecting you from the unit; and occupancy, as liquidated damages.
  • (e) In addition to the costs and expenses set forth in subparagraph (d), above. A sum equal to two-hundred percent (200%) of the fair rental value per day of the accommodation for each day or portion thereof, including the day of surrender, during which you prevent occupancy of the accommodation. The Association shall be responsible for determining the “Fair Rental Value” of the accommodation located in South Lake Tahoe or in the vicinity of your Resort. If by your intentional or negligent act, you render the accommodation uninhabitable for the successive week(s), you shall be liable to the person(s) scheduled to use the successive reserved week(s) just as if you had refused to vacate the accommodation at the end of your reserved week(s). The act of negligence of your guest, any member of your family, or any other person who occupies the accommodation with your permission (other than RCI Exchange User) shall be deemed to be your act; provided however that you shall be responsible for payments of the amounts or account of such acts by your guest, any member of your family or any other person who occupies the accommodation with your permission only to the extent the same are not covered by insurance.

THANK YOU .

YOUR MANAGEMENT STAFF.